Frequently Asked Questions
Your guide to shopping the latest trends at Pakuranga Pharmacy
What is your shipping policy for fashion items?
We offer standard and express shipping nationwide. Orders over $100 qualify for free standard delivery, typically arriving within 3-5 business days.
How can I return an item that doesn't fit?
We accept returns within 30 days of purchase, provided the items are unworn, have all original tags attached, and are in their original packaging.
Are the sizes true to standard measurements?
Most of our apparel follows international sizing standards. Please refer to our detailed size chart on each product page to find your perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay and Google Pay.
How do I track my order status?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
Do you offer international shipping?
Currently, we ship to selected international destinations. Shipping costs and delivery times vary by location and are calculated at checkout.